Terms & Conditions

Senti Films Limited

Effective Date: 01 January 2026

Last Updated: 01 January 2026

Introduction:

These Terms of Use (“Terms”) form a legally binding agreement between you and Senti Films Limited (“Senti Films”, “we”, “us” or “our”). They govern your use of any website, online service, pages, content, features, subscriptions, products, or other services that we operate and that link to these Terms (together, the “Service”). By accessing or using the Service (including browsing, signing up, downloading content, or making purchases), you agree to these Terms and to our Privacy Policy. If you do not agree to these Terms, please do not use the Service.

2. Changes to These Terms:

We may update these Terms from time to time. Changes will be effective once posted on the Service. Your continued use of the Service after updates are posted means you accept the revised Terms.

3. Using the Service

a) Eligibility and age limits:

The Service is intended for a general audience and is not directed at children under the age of 18.

13. If you are under 18, you may only use the Service with permission of a parent or guardian.

Acceptable use:

You agree not to: use the Service unlawfully or in a way that breaches any applicable laws or regulations, interfere with the service, servers, or networks (including introducing malware) attempt to gain unauthorised access to any part of the service, accounts, or systems scrape, harvest, or copy content or data using automated means without permission, use the service to harass, abuse, defame, threaten, or invade the privacy of others, use the service in a way that infringes intellectual property rights, misrepresent your identity or affiliation.

We may suspend or terminate access if we reasonably believe you’ve breached these Terms.

4. Accounts (If Applicable) Some parts of the Service may require you to create an account or provide details at checkout.

You agree to provide accurate information and keep your details up to date. You’re responsible for keeping your login details confidential and for activity carried out through your account. If you believe your account has been compromised, contact us immediately at info@sentifilms.com.

5. Intellectual Property

The Service and all content on it (including text, images, video, audio, artwork, branding, design, and software) (“Content”) is owned by or licensed to Senti Films and is protected by UK and international intellectual property laws.

Limited licence:

We grant you a limited, personal, non-exclusive, non-transferable licence to access and use the Service and Content for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content unless we (or the relevant rights holder) give you written permission.

6. User Submissions:

You may have opportunities to submit content such as feedback, comments, messages, tags, or social media posts referencing us (“Submissions”). By providing Submissions, you grant us a non-exclusive, worldwide, royalty-free, transferable licence to use, reproduce, display, publish, distribute, and adapt your Submissions for purposes connected to the Service and our business (including promotion), unless you ask us to remove them and we are reasonably able to do so. You confirm that your Submissions do not infringe anyone else’s rights and do not contain unlawful content.

7. Products, Orders and Returns (Merch / Physical Goods):

a) If we sell physical products through the Service:

a) Orders and payment - All orders are subject to acceptance and availability. We may refuse or cancel orders (for example, if stock is unavailable or there is a pricing error). If we cancel after payment, we will refund you.

b) Consumer rights (UK) - Nothing in these Terms affects your legal rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

b) Returns and refunds - If you are a UK consumer buying online, you typically have a 14-day “cooling-off” period from the day after you receive the goods to change your mind, unless an exemption applies. You must take reasonable care of items and return them in line with our returns instructions. If your goods are faulty, not as described, or not fit for purpose, you have additional rights. Returns Policy linked at checkout.

8. Digital Content (Downloads / Streaming) If the Service includes digital content (e.g., downloadable files, streaming video/audio): access may require compatible devices and internet connection, availability may change due to licensing, technical, or operational reasons, where you purchase digital content, you may be asked to acknowledge that you want immediate access and understand this can affect cancellation rights under the Consumer Contracts Regulations. If digital content is faulty or not as described, UK consumer rights apply.

9. Third-Party Services and Links:

The Service may link to third-party websites, platforms, or tools (“Third-Party Services”). We don’t control them and aren’t responsible for their content, policies, or practices. Your use of Third-Party Services is at your own risk and subject to their terms.

10. Service Availability and Termination:

We may change, suspend, or withdraw parts of the Service at any time. We will try to minimise disruption where reasonably possible. We may suspend or terminate your access if you breach these Terms or misuse the Service.

11. Disclaimers:

The Service is provided on an “as is” and “as available” basis. We do not guarantee the Service will always be available, error-free, or secure.To the extent permitted by law, we exclude conditions, warranties, representations, or other terms that may otherwise apply. However, we do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.

12. Limitation of Liability:

To the maximum extent permitted by law, we will not be liable for: indirect or consequential losses loss of profits, revenue, business, goodwill, or anticipated savings loss of data, or business interruption. If you are a consumer, we are responsible for losses you suffer that are a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for losses that are not foreseeable. If you are a business user, our total liability to you for any claims connected with the Service will not exceed the amount you paid to us (if any) in the 12 months before the event giving rise to the claim.

13. Indemnity (Business Users):

If you use the Service in a business capacity, you agree to indemnify us against claims and losses arising from your breach of these Terms or misuse of the Service. (If your audience is purely consumers, you can remove this section.)

14. Governing Law and Jurisdiction (UK):

These Terms are governed by the laws of England and Wales. If you are a consumer, you may bring proceedings in the courts of the part of the UK where you live. If you are a business, the courts of England and Wales will have exclusive jurisdiction.

15. General Severability:

If any part of these Terms is found unlawful or unenforceable, the rest remains in force.

No waiver: if we don’t enforce a provision immediately, it doesn’t mean we waive our right to enforce it later.

Assignment: we may transfer our rights and obligations under these Terms to another organisation. You may not transfer yours without our written consent.

16. Contact Us:

If you have questions about these Terms, contact: Senti Films Limited - email: info@sentifilms.com.